Granite concepts is awesome! They have the best customer service I’ve seen thus far. The slab I ordered was different than what came and the way they handled it was incredible. They care a LOT about their customers and any concerns that arise, they completely take care of you. I have gorgeous countertops with an awesome warranty. They have all my business in the future. Highly recommend.
Melissa Martin
JULY 2022
Fantastic experience with Granite Concepts! The guy who came out to measure caught an error in our cabinet spacing, and the installers were fantastic and paid attention to every detail. Very professional, courteous, and good at their job. Couldn’t be happier!
Merilee P
OCTOBER 2021
Reviews
Roger Terry
2024-08-18
Met with Megan James and she a great help in finding a product to meet our requirements at a reasonable price. The installers were great. Quick, informative and reliable. Would highly recommend for any job, large or small.
Alexis
2023-12-31
Your worked Solomon probably shouldn’t defame someone’s character all over Facebook due to a present their family bought for them from us (back in october) and waited 3 months after to say something happened to said present and the bashed my husbands name ALL over Facebook definitely not professional or adult like. And I definitely wouldn’t want that on the face of my company. I can only imagine his customer service skills.
Lucas Buckley
2023-11-13
Good place
Tim Gehring
2023-10-14
Great customer service, open conversations about products, product types, and honest feedback on what they can do.
Rob Walker
2023-09-25
Very friendly staff, fun to wander the slabs.
Rick Oates
2023-08-17
In the end our new countertops and backsplash can only be described as adequate. The main issue was with the person who did the measuring. He was not precise. This resulted in a delay and a new cut for the backsplash. Many small issues remain, all could have been better. One cabinet had to be lowered as the measurement was 1/2 inch short, resulting in unnecessary patching and painting for us. We were told by the person who measured, and by the installers that we had the choice of seam location. This is not the case. The office staff will not stand by what their employees state, they will quote the contract that all artistic and production is their decision. If this is important, discuss it up front.
Lane Alexander
2023-08-03
We recently had Granite Concepts install our gorgeous granite countertops and backsplash. We could not be more pleased. The installers did a terrific job, were very efficient and skilled!! We highly recommend them and thank them for giving us the kitchen of our dreams!!
meg austin
2023-05-23
Cody and Ashton (spellings?) did a fantastic job!!!!!!!! They were patient with any needed dimension tweeks and made each piece of countertop and full-height backsplash fit perfectly! We had Builder’s Grade quartz in Sparkling White installed: This quartz helped make our budget kitchen look fantastic! (For not much more than custom laminate countertops!😃)
Thank you Granite Concepts NW!!!! I finally have an undermount sink! (In the photos included we still need to have the window trimmed, put artwork up, but we’re almost there!)
Great experience with Granit concepts. Super professional, and the guys are outgoing! Got the job done right on schedule. The place to go for sure !
Bailey Ohlson
JULY 2022
Eric, Mike and all the staff at Granite Concepts went above and beyond to make sure the countertop was exactly what I wanted. Their prices were reasonable. Their work was professional. Their staff and installers were friendly. Top it off with the fact that they were able to get the materials installed in a timely fashion. I highly recommend Granite Concepts.
Shirley Dobyns
MARCH 2022
Gallery
Our quality is what sets us apart. We only bring in the highest grade material in the industry and by combining the latest fabrication technology with the conventional production process we are able to achieve the best end result.